People & Prosperity

Progress & Impact: Becoming creators of talent at scale; championing diversity, equity, inclusion and belonging; and improving employability and prosperity for all.

In this section...

Championing Diversity, Equity, Inclusion & Belonging
Prioritizing Health & Wellbeing
Creators of Talent: Reskilling & Upskilling for the Future
Building Resilient Communities
Innovating for Impact
Supporting People & Companies to Adapt & Reset through COVID-19

Championing Diversity, Equity, Inclusion & Belonging

Leading with purpose, values and a strong inclusive culture matters more than ever. We believe culture is the glue that holds strategy together. It's how we all think and act, our beliefs and behaviors. To attract and keep skilled, diverse talent, companies cannot stay silent - they need to have a voice and a view. We are committed to continuously improving Diversity, Equity, Inclusion and Belonging so all people feel that differences are welcomed, respected, and valued and that they are able to bring their full selves to work. We are proud of our progress in 2020 and committed to advancing further and faster in 2021 and beyond.

Strengthened our anti-racist stance and commitment to diversity, equity, inclusion and belonging (DEIB)
Hosted a Courageous Conversation series on race and intersectionality with 400+ US employees
Established our North America Diversity Council led by Regional President with representation at all levels
Launched our Global Culture Matters initiative to measure culture fitness for the future, with organization-wide survey and focus groups for 400+ employees in Q1 2021
Designed and delivered INCLUDE program internally and with clients to help leaders incorporate DEIB into everyday actions and decisions
Named Best Place to work for LGBTQ+ Talent, and proud to lead conversations on inclusive #WordsatWork and on LGBTQ+ inclusion with the World Economic Forum

PEOPLE & PROSPERITY: 2020-2021 PROGRESS & IMPACT

Progress to Parity

We are committed to gender parity as a shared diversity and inclusion priority across all our global operations. Locally, countries prioritize a second diversity dimension relevant to their respective labor market, including increasing intentional representation of ethnic and racial minorities, people with disabilities, refugees and immigrants, generational diversity and socio-economically marginalized people. We are committed to goalsetting and metrics so we can expand the progress we are making:

At ManpowerGroup, 33% (4 of 12) of our Board of Directors is female and 17% (2 of 12) are People of Color.
Women make up nearly 65% of our organization, hold 59% of all management positions and 39% of senior leadership roles globally. Our Executive Leadership Team is 35% People of Color.
We are committed to hiring, retaining, developing and advancing more women into leadership, and are on track to achieve the goal we set in 2018 of 40% women in leadership by 2024
We are accelerating the path to pay equity, and conducting gender pay analysis in our largest markets every year. In France, our largest market, we are in the top 1% of companies on the Gender Pay Equity Index, as well as clear leaders (by a margin of more than 10%) in our sector.

PEOPLE & PROSPERITY: 2020-2021 PROGRESS & IMPACT

Prioritizing Health & Wellbeing

Throughout the pandemic, we have put #PeopleFirst - leveraging our expertise, technology and partnerships to help people stay safe, productive and supported. In 2020 we are proud to have:

Co-founded the Safely Back to Work Alliance an industry collaboration to provide employers with best practices for a safe return to work, now convened by the World Employment Confederation
Supported our 26,000 global employees through the pandemic with the launch of our OneLife Wellbeing platform and suite of wellness programs
Introduced virtual TeamsBuddy peer to peer connection program engaging 500+ employees across 40+ countries
Achieved all-time high employee engagement of 63%

PEOPLE & PROSPERITY: 2020-2021 PROGRESS & IMPACT

Reskilling & Upskilling for the Future

Talent shortages are at a 15 year global high and the need for a Skills Revolution is more critical than ever. We are committed to being creators of talent at scale, identifying career pathways and guiding people to take the steps required to improve their employability and prosperity for the long-term. In 2020 we:

Reached 60,000 associates per month across 14 markets through our MyPath® program helping people boost their employability and earning potential. We scaled our impact – transforming more than 120,000 lives and counting
Upskilled 2,700 recruiters into MyPath® Talent Agents, combining their recruiting expertise with data-driven insights to provide elevated coaching, mentoring and assessment to our associates
Partnered with JA Worldwide to deliver mentoring and upskilling to get young people ready for work – impacting 8000 students directly across 26 European countries
Invested $10M+ in employee training
Upskilled employees and associates via our powerYOU platform with 1.3 million courses taken by 105,000+ people
Boosted nextgen sales skills of 1,345 employees through our Sales Academy
Accelerated the experience of our Emerging & Future Leaders - investing in their experience, education and exposure to develop and promote our next generation leadership

See how MyPath® is helping people progress from one role to the next, increasing their prosperity as they move from declining industries to growth sectors

PEOPLE & PROSPERITY: 2020-2021 PROGRESS & IMPACT

Building Resilient Communities

Work, education, skills and aspiration are critical parts of community cohesion and inclusive growth. Last year, even remotely, we stayed committed to the communities in which we operate and where our people live and work. It is a testament to our global team that we:

Reached more than 50 million job seekers with insights, advice and career guidance
Connected 2 million people to meaningful, sustainable work
Provided access to employment and opportunities to reskill and upskill to 600,000 workers daily
Donated $4.8 million to community partners and programs
Granted more than 1500 awards totaling $500,000 to support employees and associates encountering financial hardship due to COVID-19 through our ManpowerGroup U.S. Foundation

PEOPLE & PROSPERITY: 2020-2021 PROGRESS & IMPACT

Innovating for Impact

See how our Predictive Analytics assess skills, predict job performance and match people to careers

Innovation is our engine for growth, progress and change. Our vast access to people, clients and jobs, together with our aggregate data, enables us to create new differentiated value and deliver data-driven insights and actions, with better accuracy than either humans or machines could do on their own. In 2020 we accelerated innovations including:

Expanded our analytics and data Center of Excellence (COE) to further enhance our AI-enabled assessment platform and predictive analytics capabilities so it is ethical by design and able to predict people’s performance
Scaled our partnership with FutureFit AI to design our Experis Career Accelerator® using machine learning to map thousands of IT skills to identify personalized pathways for in demand tech roles
Launched our Gaming Skills Translator, our award-winning proprietary tool to translate 24,000 people’s video gaming experience into soft skills enhancing their employability in 13 countries
Accelerated deployment of our PowerSuite technology, already implemented across 19 countries and in process of implementing across 17 more, driving tech-enabled efficiency and productivity via cloud, mobile and analytics
Invested in global research for our Future of Work insight series, surveying thousands of employers on quarterly hiring intentions, talent shortage and hybrid work, and connecting with thousands of workers to understand what workers want from the new next

PEOPLE & PROSPERITY: 2020-2021 PROGRESS & IMPACT

Supporting People & Companies to Adapt & Reset

To ensure all our stakeholders – employees, candidates, associates and clients, as well as the wider community and society at large - emerge from the crisis stronger, more skilled, more competitive and more successful than before, we have partnered with businesses around the world to adapt workforces at speed and scale, from supporting those in essential industries to source workers quickly, to working with heavily impacted sectors to pivot their workforce to in-demand roles, all with health and safety front and center. In 2020 our people can be proud that they keep the world of work turning and:

Developed AI to expedite COVID testing as part of the Covichain Robots project in Spain

Helped manufacture and donate over 300,000 units of antibacterial gel to regional hospitals and public transportation in San Luis Potosi, Mexico in collaboration with public health services and our world leading beauty and cosmetics client

Organized programs and online resources for college students and recent graduates - "Preparing New Graduates to Find Jobs During the COVID-19 Crisis” in partnership with Assumption University, Thailand

Established a 24/7 center of operations, virtual collaborative environments for training and onboarding, and rapid learning programs to serve our 1,200 healthcare associates staffing hospitals in Italy every day

Rapidly retrained and redeployed UK university employees to fill urgently needed roles in healthcare

Regularly briefed US clients on changing job landscape to help reassign workers via our Weekly Talent Insights report

Read more stories in our 2020 Social Impact Report.